What To Expect During Your Auto Body Repair

Being involved in a car accident is the last thing anyone expects when they get in their car. Unfortunately, accidents do happen. At Marksman Auto Body we understand how frustrating it can be to have to go without your vehicle during your auto body repair. That’s why customer service at Marksman is our top priority to ensure the repair process goes smoothly, and we can get you back in your car and on the road as quickly as possible.

Following is a brief overview of what to expect during the collision repair process when you bring your car to Marksman Auto Body Repair.

Be Prepared

One of the keys to making the auto body repair process goes smoothly begins with your actions immediately following the accident. If you have your phone with you when the collision occurs, be sure to take pictures of the accident scene and any damage to your vehicle. Do this before any vehicles involved in the collision have been moved. Additionally, take photos of the other driver’s insurance policy and get their email address and phone number. If your vehicle must be towed, contact Marksman Auto Body and we can arrange to have your vehicle towed to our facility for the collision repair. Check out our article “What you should do after a collision” for more information.

The Auto Body Repair Process at Marksman

As soon as possible after the collision, you’ll need to reach out to your insurance company to report the accident. Although the insurance company may suggest an auto body repair shop, under Ohio law you are not obligated to use the repair facility they recommend. You may take your vehicle to whatever auto body repair facility for which you are comfortable, and we hope that is Marksman!

Complete Damage Analysis and Estimate

Next, you’ll receive a collision repair estimate. Many auto body repair shops only inspect the visible damage to your vehicle and prepare their estimate based on what is visible. At Marksman, we look deeper to inspect any underlying damage that otherwise wouldn’t be detected. We then document all necessary repairs for your vehicle and develop a repair plan and estimate. We will work with your insurance company to determine the best repair strategy to get your vehicle back on the road as quickly as possible. We also will be happy to arrange a rental car for you to use during the repair process.

Professional Collision Repair Services

Here at Marksman, we focus on making the collision repair process as smooth possible. Our approach includes:

  • Premier-level customer service
  • Highly trained, certified auto repair technicians
  • A commitment to a clean and safe facility
  • High-tech, state-of-the-art repair tools, equipment, and processes

We offer a full range of auto body repairs from full panel replacements and fiberglass repairs to windshield replacements and frame analysis and repair. Check out our full list of auto body repair services on our website.

Sometimes, there is too much damage to your vehicle such that the cost of the repairs is going to be more money than the vehicle is worth. In these cases, the insurance company will “total” the vehicle. We will keep you fully apprised of all relevant communications with your insurance company involving the repairs to your vehicle.

Final Inspection and Road Test

The team here at Marksman takes great pride in their work and are committed to complete customer satisfaction. We perform every repair as if it were for a family member, and each collision repair must meet the “Marksman Standard”. Every repair that leaves our facility passes all in-process quality checks in the shop and collision avoidance systems and other Advanced Driver Assistance Systems (ADAS) are scanned, and if necessary calibrated and tested in practical situations on the road.

Marksman Auto Body Repair, You’re Number 1 Choice for Collision Repair in Medina, Summit, and Cuyahoga Counties

From the time you drop off your vehicle at Marksman Auto Body, we communicate with your insurance provider as well as coordinating rental vehicles to make the stressful ordeal of getting your vehicle back to pre-loss condition as worry free as possible. We strive to take care of everything!

What this means for you is the confidence that your vehicle will be repaired by caring, certified professionals to the specifications of the vehicle manufacturer for performance and safety.

Call us today at 330-225-5560 to schedule a free estimate or visit or Request Estimate page.

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